Refund policy
Return & Refund Policy
At Cosobow Store, we want you to be satisfied with your purchase.
Returns
We offer a 30-day return policy. You have 30 days after receiving your item to request a return.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be in its original packaging.
- Proof of purchase is required.
Return Process
Before returning any item, please contact us at:
Email: faysaldigitalmarketing2026@gmail.com
Our team will review your request and provide return instructions.
Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We will arrange a replacement or refund where appropriate.
Refunds
Once your return is received and inspected, we will notify you regarding the status of your refund.
If approved, your refund will be issued to your original payment method within 5–10 business days.
Non-Returnable Items
The following items cannot be returned:
- Personalized or custom-made products
- Gift cards
- Items marked as final sale
Contact Us
If you have any questions regarding returns or refunds, please contact us:
Cosobow Store
Email: faysaldigitalmarketing2026@gmail.com